Privacy policy

Last updated: August 18, 2025

Privacy Policy of Uncle’s Farm Market

Effective date: [ 18 - 8 - 2025 ]

Uncle’s Farm Market ("we", "us", "our") operates this website and online store using the Shopify platform. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use our website, make a purchase, or communicate with us.

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

Who We Are

Website: www.unclesfarm.it
Business Owner: Francesco Melle
Registered sole trader in Spain
Tax ID: Y4718219J
Contact: piattellaunclesfarm@gmail.com
Full business address available upon request for legal reasons.
We are the Data Controller of your personal information under applicable data protection laws.

1. Information We Collect

We may collect and process the following categories of personal data:

  • Contact details: Name, billing and shipping address, email, phone number

  • Payment details: Card and transaction data (processed securely via Shopify and payment providers)

  • Account information: Login, preferences

  • Purchase and interaction history: Products viewed, added to cart, ordered, returned

  • Device and usage data: IP address, browser type, location, cookies

  • Communication data: Emails or messages sent to customer service

2. How We Collect Data

We collect your personal information:

  • Directly from you when you place an order, contact us or create an account

  • Automatically through cookies and similar technologies

  • From third parties, such as payment processors, shipping providers, or Shopify

3. How We Use Your Data

We use your data to:

  • Fulfil and manage orders

  • Process payments and deliver products

  • Provide customer service

  • Send you relevant updates or promotions (if opted-in)

  • Comply with legal obligations

  • Prevent fraud and ensure platform security

  • Improve our Services

4. Legal Basis (GDPR Compliance)

Under the GDPR, we process your data based on one or more of the following:

  • Your consent (e.g., for marketing emails)

  • To fulfil a contract (e.g., processing an order)

  • To comply with legal obligations (e.g., tax laws)

  • For our legitimate interests (e.g., security, fraud prevention)

5. Sharing of Data

We may share your information with:

  • Shopify, which hosts our store and processes data on our behalf

  • Payment providers, to process payments securely

  • Shipping services, to deliver your orders

  • Service providers, who help us with marketing, analytics, customer support, etc.

  • Authorities, if required by law or to protect our rights

We do not sell your personal information.

6. International Data Transfers

We may transfer your data outside the EU/EEA (e.g., to Shopify servers in Canada or the USA). When we do, we use safeguards such as Standard Contractual Clauses approved by the European Commission.

7. Your Rights (Under GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time (e.g., unsubscribe from emails)

  • Receive a copy of your data (data portability)

To exercise these rights, contact us at: piattellaunclesfarm@gmail.com

You may also lodge a complaint with the Spanish Data Protection Authority (AEPD) or your local authority.

8. Data Retention

We retain your data only as long as necessary for:

  • Providing services

  • Complying with laws (e.g., tax records)

  • Resolving disputes

  • Enforcing agreements

9. Cookies and Tracking

We use cookies to improve your browsing experience and to analyse website traffic. You can control cookie settings through your browser or via cookie banners (if implemented).

For more details, visit our [Cookie Policy] (if applicable).

10. Children’s Privacy

Our Services are not intended for users under 16 years old. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, contact us to request deletion.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated "Effective Date."

12. Contact

For questions, concerns, or data requests, contact:
📧 piattellaunclesfarm@gmail.com